David MacGregor, Engineering Team Leader, CRP, UK

David MacGregor grew up in what he calls the home of golf — St Andrews in Scotland. Although he played a lot of golf as a child, he found his calling in technology. Today he works as Engineering Team Leader at CRP, a company specialised in corrosion-resistant products for the chemical industry.

We asked David about his work, and whether it has been affected by Indutrade.

Tell us about your role at CRP

The engineering function at CRP has two components. My role is to manage the broad range of activities offered by both. I also provide operational assistance where needed.

The first component is day-to-day technical support for customers, sales, logistics and production. That mainly comprises the following three areas:

• Looking at requests for non-standard products to meet customer requirements

• Conducting detailed technical work so that the rest of the operations can manufacture non-standard or new products

• Answering our customers' technical questions

The other part of the technical department’s assignment is product and process development. Since CRP is highly specialised in one particular niche, large parts of our manufacturing equipment are not available anywhere else.  That’s why we construct everything ourselves instead.

“I enjoy listening to the customer’s problems, developing a product to solve the problem and then delivering it to the customer.”

What do you enjoy most about your job?

The best two things about my job are my colleagues and being able to serve our customers. I enjoy listening to the customer’s problems, developing a product to solve the problem and then delivering it to the customer.

Is your company different now than before it was acquired by Indutrade?

We’ve only been part of the Indutrade Group for a few months. But they’ve always allowed us to take care of ourselves and there haven’t been any changes in the day-to-day operations. The only change is that we now have a potential for growth, which would never be possible as a small, independent company.

Has your personal job situation changed since the acquisition?

No, it’s exactly the same as it was before.